Malware has a Browser Guide add on that keeps coming up constantly into my daily viewing I want it stopped plse

bold text I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise … (read more)

bold text I have installed Malware protection onto my laptop and it has been interfering constantly by popping up with a Browser Guide I cannot remove and they advise me to go through my Browser FireFox to have it removed.

Asked by kingsburyann 34 minutes ago

Can't log into one online web site ACE hardware, but can use my same cedentials on EDGE- no issue.

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authori… (read more)

Let me know if there is a setting change needed...perhaps hidden. No issues using Firefox with any other sites...pay a lot of bills online. The site response; not authorized.

Asked by brusso16 1 hour ago

Can't google in my searchbar anymore

When I'm typing something in my searchbar which doesn't locate to a direct website. This error appears. It doesn't appear while googleing from the google website. I could… (read more)

When I'm typing something in my searchbar which doesn't locate to a direct website. This error appears. It doesn't appear while googleing from the google website. I couldn't find something like mysearchengine on the computer and this seemed to appear out of nowhere. I'm using firefox for half a year now. Do you got any ideas what's causing this and how to fix it?

Asked by NiCeDarox 2 hours ago

PC Crash

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks … (read more)

My PC crashed with a windows upgrade and i'm not able to get my bookmarks back. BEST Buy Geek squad was able to get me back on but what they backed up were old bookmarks not the latest ones i had on my PC

Asked by srz301 3 hours ago

IgHome start up page is not coming up as I have set it

This morning when I turned on the computer igHome, which is our startup page is not loading properly. I have restated the computer several time, logged out and logged ba… (read more)

This morning when I turned on the computer igHome, which is our startup page is not loading properly. I have restated the computer several time, logged out and logged back in to igHome. I have reset the number of colums, etc.

Nothing seems to work. Any suggestions?


Anne and Bill

Asked by Anne's Place 1 day ago

Last reply by Anne's Place 5 hours ago

Firefox performance settings

I was watching videos and I noticed that sometimes my FF freezes when I look at the preview of a video. The computer is working fine since I can tell that it is only the … (read more)

I was watching videos and I noticed that sometimes my FF freezes when I look at the preview of a video. The computer is working fine since I can tell that it is only the browser "screen" that is freezing and not the whole pc. I can fix that by clicking outside the browser's window, like clicking the taskbar and it goes back to normal, still very annoying. I was able to completely fix the issue by unchecking the option "Use recommended performance settings" and just leaving the option "Use hardware acceleration when available" ON. Now I don't have these random freezes while still being able to use hardware acceleration.

My question is: what are those "recommended performance settings" that FF was using? I can't find any information about them or a list. I know that FF uses my pc specs to determine those settings but I wish I could manually set them by myself. Any ideas? Thanks!

Asked by Rein 5 hours ago

Firefox Crashing Frequently

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and ba… (read more)

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

Asked by samarigil66 2 weeks ago

Last reply by samarigil66 6 hours ago

several blocked websites

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked. I've attached a screenshot This has happened with… (read more)

I just tried to go onto etsy website. I was asked to solve a slide puzzle, which I did correctly but was then blocked.

I've attached a screenshot

This has happened with other websites too

Asked by smp818 6 hours ago

I get speeds around 10 Mb but every so often I get buffering for seconds and speed drops to around 1 Mb and a few Kb upload.

I get speeds around 10 Mb but every so often I get buffering for seconds and speed drops to around 1 Mb and a few Kb upload. Panning my cctv cameras can vary from a dela… (read more)

I get speeds around 10 Mb but every so often I get buffering for seconds and speed drops to around 1 Mb and a few Kb upload. Panning my cctv cameras can vary from a delay of 0.5 scs to several seconds. Three years ago my estate was told that high speed fibre would be available but we are still waiting (we are only 100mtrs from the Plympton exchange.) There is no response whatsoever from OpenReach and it says no update is planned now.

How can I find out what is happening.? if I am not going to get fibre then I will cancel my contract and switch to 5G.

Asked by julian48 7 hours ago

Suddenly unable to login to eBay using Firefox...

I am suddenly unable to login in to eBay using Firefox. This just started this morning (it was working fine last night). I opened Firefox in safe mode - no change - so … (read more)

I am suddenly unable to login in to eBay using Firefox. This just started this morning (it was working fine last night). I opened Firefox in safe mode - no change - so it is not a plugin that is causing the problem. Here is what happens:

I click on my bookmark, and the login screen for eBay opens (sometimes). I enter the username, then it takes me to the stupid Captcha page. I pass that, then it goes back to the username page and says, "Oops, that's not a match". It will do this repeatedly for hours on end if I chose to do so. I have cleared the cache/cookies, so that is not he issue, either.

I can login to eBay just fine with Safari and Edge, so it is not a problem with my operating system. If anyone knows what might be causing this, your input will be greatly appreciated. Firefox version is 132.0.2.

Asked by Brian 8 hours ago

Photos shows badly?

Hi! When i upload one of my photos the dark bakgrund looks awful (see attached photo) Edge diaplys it fine but i am a firefox user and have allways bean. Please help! … (read more)

Hi!

When i upload one of my photos the dark bakgrund looks awful (see attached photo)

Edge diaplys it fine but i am a firefox user and have allways bean.

Please help!

Asked by ToddeSwe 5 days ago

Last reply by ToddeSwe 9 hours ago

Payment's

We are stopping are credit card and would like to know if we can pay by check?

Asked by spark6 10 hours ago

Firefox always freezes when I open it

After an update to Win11 24h2 and every time I open Firefox a message (attachment) appears and I can't do anything. I've already uninstalled the app and reinstalled it an… (read more)

After an update to Win11 24h2 and every time I open Firefox a message (attachment) appears and I can't do anything. I've already uninstalled the app and reinstalled it and it still doesn't work.

Asked by joselmcosta 13 hours ago

How to select the instance to open links in

I have two instances of two different profiles (lets call them profile A and profile B) of Firefox running simultaneously. When I click on a link in another application (… (read more)

I have two instances of two different profiles (lets call them profile A and profile B) of Firefox running simultaneously. When I click on a link in another application (for example a link in Thunderbird) the Firefox instance I started last will open up the link. This can be profile A or profile B, whichever I started later. However, I would like links to be open in the instance of profile A at all times. How can I do this without making sure profile A is started after profile B? Previously I could achieve this using the -no-remote command line option. This option has been removed from the latest Firefox version.

Asked by sess 13 hours ago

FireFox No Longer Asking To Save Passwords

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple… (read more)

Another question about FireFox. I believe I have everything set correctly, please see attachment, but FireFox is not asking me to save my sign in credentials for my Apple account. It was working two days ago when I had to count on it remembering those credentials from over 2 years ago in order to change my password. After changing it I have signed in a few times to get it to remember my new password but it isn't asking me. Any idea why and how I can correct it?

Asked by hlewton 16 hours ago

Last reply by hlewton 16 hours ago

Video Playback Freezes on Facebook in Firefox (Audio Continues)

As a hardcore Firefox fan, I've recently noticed an issue with video playback on Facebook. When I play a video on Facebook, it freezes after a few seconds, but the audio … (read more)

As a hardcore Firefox fan, I've recently noticed an issue with video playback on Facebook. When I play a video on Facebook, it freezes after a few seconds, but the audio continues playing. The same issue occurs on YouTube as well. I already have H264ify installed and have tried all the solutions available on the internet. What should I do?

Here are my specifications: Firefox 132.0.2, Windows 10 (64-bit), 8 GB RAM.

Asked by Saby 17 hours ago